The year 2020 will always be remembered as the global turning point in how businesses used technology. The pandemic forced everyone to go digital — overnight.
From small grocery shops to global brands, website development and mobile apps became survival tools instead of optional upgrades. At LiveAnApp Solutions, we witnessed this shift firsthand, helping over 400+ businesses move online during this time.
Here’s how 2020 trends still influence business development strategies in 2025.
1. Digital-First Businesses Became the New Normal
Before 2020, many Indian businesses still relied on offline footfall. But once lockdowns began, businesses that lacked websites or mobile apps lost visibility and customers.
In 2020:
- E-commerce websites surged by 60% globally.
- Mobile app downloads hit a record 218 billion.
- WhatsApp Business usage in India jumped by over 80%.
In 2025:
The expectation today is clear — if you’re not online, you’re invisible.
2. Rise of No-Contact Services
The term “contactless” became mainstream in 2020 — contactless delivery, check-ins, payments, and more. This trend forced developers to create new UX flows that prioritized safety + speed.
At LiveAnApp, we built:
- Gym management systems with QR/barcode entry
- Restaurant websites with contactless menu & ordering
- Healthcare apps with teleconsultation modules
What started as a safety measure in 2020 is now a default expectation in 2025.
3. Surge in Custom ERPs for SMEs
With broken supply chains and shifting customer needs, many SMEs in 2020 realized spreadsheets weren’t enough. They turned to custom ERP solutions to manage inventory, billing, HR, and more.
LiveAnApp helped local manufacturers and retailers in:
- Meerut, Noida, and Dehradun
- Replace Excel with scalable ERP
- Get mobile access to their business data
Even today, ERP and business automation remain one of the most requested services.
4. School Management Systems Became Critical
Education saw the most rapid digital transformation. In early 2020, schools had zero online presence. By mid-2020, most wanted:
- Online admission forms
- Homework upload & grading
- Fee payment through apps
- Parent-teacher communication
We launched several School Management Systems across India, and that trend continues in 2025 with upgrades like AI-based student tracking and hybrid learning models.
5. Cloud Hosting & Speed Became Competitive Edges
With everyone online, slow-loading websites got left behind. Google made Core Web Vitals a ranking factor, and businesses finally invested in:
- Faster web hosting (like LiteSpeed, VPS, Cloudflare CDN)
- Clean UI/UX to reduce bounce rates
- Progressive Web Apps (PWAs)
We helped clients move from sluggish shared hosting to fast, secure platforms with under-2-second load time, which directly improved their lead generation and search ranking.
What This Means for You in 2025
Even though 2020 is five years behind us, its effects remain active in how we build websites, develop apps, and automate business operations.
If your business still lacks:
- A mobile-friendly, SEO-optimized website
- Smart CRM or ERP for lead management
- App-based communication with clients
…it’s time to act. Your competitors already did — back in 2020.
Ready to Future-Proof Your Business?
Let’s make sure your business is not just online, but ready for the next five years.
📧 contact@liveanapp.com
🌐 www.liveanapp.com
📍 Serving clients across Delhi, Noida, Meerut, Dehradun, Mumbai, and more